20 March 2019

Just launched in the UK and Europe, Schneider Electric’s EcoStruxure ITExpert – a subscription service – works with smartphones as well as PCs.

The thinking is that users are unlikely to be deskbound but out and about in the facility or beyond. Schneider says it is the first cloud-based product of its type. It enables secure monitoring and visibility of all IoT enabled physical infrastructure like secure power and cooling — including the new, cloud enabled Smart-UPS with APC SmartConnect.

It says IT Expert simplifies the management of data centres, distributed IT and local edge environments. Real-time recommendations, performance and alarming data, mean it can significantly cut alarm noise and improve overall site resiliency.

Schneider says configuration and firmware updates are simpler and faster with IT Expert; it is vendor neutral; and the subscription model means deployment and updates are easy.

Remote monitoring is carried out round the clock by Schneider partners or through the company’s own Electric Service Bureau with EcoStruxure Asset Advisor. Both, says Schneider, help to troubleshoot and dispatch service teams to reduce the time to repair and to improve system availability and performance.

It says that 1,400 customers are connected on the EcoStruxure IT platform, managing 140,000 assets.