Route 101 deploys unified customer experience solution for Ogi
06 March 2026
Route 101, a prominent systems integrator and cloud contact-center specialist, has successfully implemented an integrated customer experience platform for Ogi, Wales’s principal broadband provider.
This project has unified Ogi’s contact center operations, improved reporting capabilities, and streamlined digital engagement channels, enabling faster and more consistent customer service nationwide.
Find out more Hiring ahead of the curve
06 March 2026
With critical technology skills in ever shorter supply, reactive hiring is no longer enough to sustain digital ambition. This feature examines how forward-thinking organisations are rebuilding talent pipelines — blending strategy, flexibility and automation to secure the expertise they will need long before demand hits.
In the middle of a chronic IT skills shortage, most organisations are still hiring like it’s 2015.
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Beyond the edge: Orchestrating the UK’s software-defined future from 5G to 6G
03 March 2026
While the UK’s data centres provide the “brain” of the digital economy, the nervous system—composed of WAN, LAN, and the emerging 5G Standalone (5G SA) underlay—is undergoing a simultaneous and radical transformation. The convergence of software-defined architectures and advanced wireless is moving the UK from a “connectivity first” model to one of “intelligent orchestration.”
The UK’s wide area networking (WAN) landscape hit a critical inflection point this month with the £2 billion acquisition of Netomnia by nexfibre. This merger has created a unified metropolitan fibre giant, offering a direct challenge to BT Openreach’s wholesale dominance. For enterprise networking teams, this consolidation simplifies the “underlay” puzzle, providing a single, high-capacity fibre footprint across the UK’s major cities to support SD-WAN deployments.
Technical audits from February 2026 show that 100% of the UK’s leading SD-WAN vendors have now verified local Point of Presence (PoP) ownership in London and Manchester. This ensures sub-10ms latency for UK traffic—a technical prerequisite for the “Agentic AI” applications currently being trialled in the finance and legal sectors.
To co-locate or not to co-locate?
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03 March 2026
As UK enterprises rethink where their infrastructure should live, the old build-versus-buy debate is giving way to a far more complex set of choices around power, regulation, sustainability and flexibility.
For years, the question facing UK IT leaders seemed deceptively simple: build your own data centre or rent space in someone else’s. In 2026, that binary choice has quietly collapsed.
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