UK retailers struggle with customer service and IT balance

19 July 2019

UK retailers are struggling to balance various customer demands with their own fundamental tech and IT security needs.

According to a survey of 150 retail professionals conducted by SD-WAN edge application and security services firm Cybera, retailers are well aware of the need to positively differentiate themselves, with 83% of respondents in the survey citing that delivering an enhanced in-store customer experience is very important.

The key to addressing all these new challenges is additional applications and services, the majority of which will rely on secure, stable, and scalable network technology.

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Cabinet Office bemoans lack of women in cyber security sector

17 July 2019

The Cabinet Office in Westminster, London, UK

The Cabinet Office in Westminster, London, UK

The UK Cabinet Office said women are still under-represented in the cyber security sector despite a “record number of schoolgirls making digital waves”.

In an address at the Women in Security Network conference June 18th, minister for the Cabinet Office David Lidington said that more needed to be done to create opportunities for females in the cyber security space.

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Sony to connect UK office with 500+ locations using Orange's SD-WAN

10 July 2019

Orange linking up Sony offices 

Orange is linking up Sony offices 

Sony Group has hired Orange Business Services to consolidate the communications infrastructure of its two largest operating companies into what it described as a harmonised  “future-proof” network.

The French giant will become Sony’s principal global provider, with plans to eventually deliver a fully automated network for its UK business and other units across the globe.

Built on the Orange Flexible SD-WAN solution, the new Sony network will connect more than 500 locations in over 50 countries - including the UK - across five continents with the aim of delivering improved performance, security and scalability.

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NHS eases pressure on medics with 'world first' Amazon tech partnership

10 July 2019

Amazon will not be allowed to store patient data

Amazon will not be allowed to store patient data

Patients will be able to “Ask Alexa” to help diagnose their health problems under a ground-breaking new deal between the NHS and US giant Amazon.

Under the terms of the deal, patients – including the elderly and blind – will be able to receive NHS-verified health information through simple voice commands.

Amazon’s algorithm will use information from the NHS website to provide answers to questions such as: "Alexa how do I treat a migraine?" "Alexa What are the symptoms of flu?" "Alexa what are the symptoms of chickenpox".

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