05 February 2026

A new survey by data centre provider Telehouse Europe reveals that more than half of UK IT decision-makers admit their organizations cannot accurately measure the carbon emissions generated by AI workloads, despite widespread optimism about AI’s role in achieving net-zero and broader ESG goals.

The research found that 56% of respondents struggle with reliably quantifying the environmental impact of AI operations, creating a significant barrier for companies aiming to demonstrate tangible sustainability outcomes. While 89% of UK IT leaders believe AI accelerates progress toward their net-zero and ESG targets, the lack of precise emissions data means many cannot confidently link AI use to measurable environmental benefits.

04 February 2026

Exponential-e, a leader in cloud, connectivity, communications, and cybersecurity, has teamed up with Birmingham City University (BCU) to deploy a cutting-edge unified communications platform aimed at transforming the university’s telephony, contact centre, and service operations. This initiative is designed to improve student engagement and deliver a more seamless user experience.

Procured through the Crown Commercial Services framework, the project will replace the university’s outdated, siloed on-premises systems with a fully managed, cloud-based service. The new, integrated communications ecosystem will focus on omnichannel engagement—including messaging via WhatsApp—providing students with more flexible and accessible ways to connect with the university.