Ofcom: customers can walk out on slow broadband contracts

05 March 2019

Evan Dixon, Viasat

Evan Dixon, Viasat

Enterprises can walk out on slow broadband contracts following new rules from Ofcom.

The watchdog's new protections will mean broadband providers have to be more honest and give customers a minimum guaranteed speed at the point of sale.

If their service fails to meet the promised level, firms will then have a month to improve performance or face the customer walking out of their contract without a financial penalty. 

Evan Dixon, managing director, Viasat Europe, said the new rules mark the start of a new era for broadband service speed, designed to make contracts more clear and honest and hold ISPs to their promise.

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DEFRA gives £1.8m broadband aid for Suffolk enterprises

05 March 2019

Matthew Hicks

Matthew Hicks

The Department for Environment, Food and Rural Affairs has released £1.8m to help improve “superfast broadband” (24Mbps+) coverage for enterprises in rural parts of Suffolk. 

The cash injection is expected to result in a further 550 business premises being covered. Currently, the existing £64m state aid-supported Better Broadband for Suffolk (BBS) project with BT’s Openreach has already achieved 93%+ coverage of superfast ISP networks - up from just 50% in 2013. The aim is to aim to reach 98% coverage by the end of next year.

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IT firm Highstream Solutions sees triple digit turnover growth

25 February 2019

Highstream is celebrating major growth

Highstream is celebrating major growth

UK IT firm Highstream Solutions has achieved a triple digit turnover growth and taken its client total to more than 50 businesses less than two years after the business was formed.

The Cheshire and Deeside-based company, founded by IT specialist and managing director Paul Williams, went from a zero-customer base when it launched in March 2017 to servicing and supporting over 50 SMEs and high growth businesses across the North West and North Wales.

Highstream cited Chester-based Legat Owen, Hawarden’s LCA Group and Winsford-based Tiger Trailers among its growing client base. 

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NFU survey: 16 per cent of farmers have access to superfast broadband

22 February 2019

The National Farmers’ Union (NFU) has found that just 16 per cent of members now have access to superfast broadband, albeit an increase of 12 per cent since 2015.

However, despite clear improvements to 4G services and increased access to superfast broadband, the results of the broadband and mobile survey still underlined the importance for improved coverage to help farmers and their businesses.

 

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