Route 101 deploys unified customer experience solution for Ogi
06 March 2026
Route 101, a prominent systems integrator and cloud contact-center specialist, has successfully implemented an integrated customer experience platform for Ogi, Wales’s principal broadband provider.
This project has unified Ogi’s contact center operations, improved reporting capabilities, and streamlined digital engagement channels, enabling faster and more consistent customer service nationwide.
Find out more Hiring ahead of the curve
06 March 2026
With critical technology skills in ever shorter supply, reactive hiring is no longer enough to sustain digital ambition. This feature examines how forward-thinking organisations are rebuilding talent pipelines — blending strategy, flexibility and automation to secure the expertise they will need long before demand hits.
In the middle of a chronic IT skills shortage, most organisations are still hiring like it’s 2015.
Find out more
To co-locate or not to co-locate?
.jpg?lu=414)
03 March 2026
As UK enterprises rethink where their infrastructure should live, the old build-versus-buy debate is giving way to a far more complex set of choices around power, regulation, sustainability and flexibility.
For years, the question facing UK IT leaders seemed deceptively simple: build your own data centre or rent space in someone else’s. In 2026, that binary choice has quietly collapsed.
Find out more Your infrastructure changed 50 times today. Your compliance check didn't
03 March 2026
Chad Richts, Director of Product Strategy, JupiterOne
Consider Klarna's reality: a fintech organisation with 30+ engineering teams, each managing its own cloud infrastructure. Every team deploys multiple times daily: new services, updated configurations, additional regions. The cloud inventory team attempted to maintain a master view of security controls across all these deployments using the traditional approach. The math simply broke. By the time they finished validating one quarter's infrastructure, hundreds of changes had already happened in the next. The compliance snapshot was outdated the moment it was complete.
Find out more