27 February 2014

University College London Hospitals (UCLH) NHS Foundation Trust will use Nexthink’s V5 platform for real-time visibility and analytics across its technical estate and network infrastructure.

Nexthink says V5 proactively monitors networks and reports on events such as: infrastructure changes; application usage and bandwidth; error messages and crashes; and potential security risks. The modular system aims to ensure that IT performance is recorded and uniquely visualised from the perspective of the end-user.

UCLH is always looking to lower its costs and free-up resources as it strives to deliver improved levels of system performance and service quality across its technical estate, according to Mark Taglietti, head of ICT service delivery and vendor management.

He adds that V5 will help the trust to achieve its ambitious goals going forward: “Ultimately, more robust, secure and standardised IT services will allow our frontline practitioners to carry out their work more effectively, resulting in the delivery of improved patient care, patient services and patient experience.”

UCLH is said to be one of the UK’s largest NHS trusts. During the 2012-2013 financial year, it turned over £840m, treated 870,000 outpatients, and admitted 150,000 in-patients. It comprises six hospitals: University College Hospital; National Hospital for Neurology and Neurosurgery; Eastman Dental Hospital; Royal National Throat Nose and Ear Hospital; Heart Hospital; and Royal London Hospital for Integrated Medicine.