07 March 2024
Sheffield Hallam University is one of the UK’s largest and most diverse universities: a community of more than 35,000 students; 4,500 staff; and more than 295,000 alumni around the globe. Of those students, 53% are the first members of their family to attend university and 23% are from low-participation neighbourhoods.
The University standardised on Palo Alto Networks ML-Powered Next-Generation Firewalls (NGFWs) to safeguard its network some ten years previous. However, the education sector has become increasingly vulnerable to ransomware since then. Jisc’s Cyber Impact Report 2022 reveals that UK institutions spend an average of £2 million on responding to ransomware attacks – and ransomware is now the sector’s top cybersecurity risk, with more than 100 institutions falling victim since 2020.
Read the full case study07 March 2024
Westwoodside Church of England Academy school is situated in the heart of the village of Westwoodside, Doncaster. Each member of staff works tirelessly to provide students with an exciting curriculum and learning environment, with ICT in every classroom to ensure children are prepared for the modern world.
Having invested in front-of-class technology and mobile devices to help improve curriculum delivery, Westwoodside’s wireless and network limitations needed addressing, and a planned for upgrade within the budgets available.
Read the full case study08 February 2024
Northern’s passenger WiFi service works by utilising the available cellular capacity in the geographical areas its trains pass through, to deliver data to those on board.
With over 340 trains travelling on its network, and an average of more than half a million users connecting to its WiFi every month, data usage (and, in turn, costs) could quickly begin to add up. What’s more, this data expenditure was largely outside the transport operator’s control, given that the provision of WiFi to rail passengers is mandated in the UK.
Read the full case study08 February 2024
East Midlands Railway (EMR) connects people across the East Midlands and through to London. Working in partnership to connect cities, support communities and create easier journeys for everyone, EMR is investing £600 million bringing customer improvements to its services, trains, and stations.
As part of this investment, the company is improving its trains and introducing a new intercity fleet, as well as refurbishing two new, faster, and more modern regional fleets. To keep passengers up to date, they have launched a new website, mobile app and ticket buying facilities, while encouraging Smartcard use to help reduce paper waste and streamline the travel experience.
Read the full case study07 December 2023
Town Legal is a boutique planning law firm with a diverse team comprising lawyers, former local government town planners and heritage consultants, which allows it to provide unique insight, understanding and perspective in relation to the challenges and issues that may arise from complex development proposals.
As the contract with Town Legal’s incumbent supplier came to an end, the firm reviewed its business objectives and began to reassess what was required – and expected – from a Managed Service Provider.
Read the full case study07 December 2023
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales and for non-devolved tribunals in Scotland and Northern Ireland. It administers the work of magistrates’ courts and the County Court, Family Court, Crown Court, and Royal Courts of Justice, employing around 17,000 staff and operate from locations in England, Wales, Scotland, and Northern Ireland.
HMCTS is an executive agency, sponsored by the Ministry of Justice, which follows the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly, and more responsive justice system.
Read the full case study06 November 2023
CarGiant is the world’s largest used car dealership, with a head office, car showroom and processing plant workshop of over 45 acres located in White City, London. Since 1977, CarGiant has sold over 650,000 cars to customers all over the UK. CarGiant has approximately 450 staff divided into sales, customer service, finance, IT, technicians, and administration.
CarGiant’s on-site expensive telephone system together with ISDN was quickly becoming end-of-life technology.
Read the full case study06 November 2023
ESCO (Energy reduction Support & Collaboration) is the energy-supporting function of Toyota Motor Manufacturing UK, with a remit to manage utilities and consumption, which is done in two ways: using Kaizen, a Continuous Improvement concept and foundation of lean manufacturing; and abnormality management.
One of its tasks is to find out when too much energy is being consumed, either through abnormality or through equipment not being turned off.
Read the full case study26 October 2023
The challenge: transparency across a growing IT landscape
With its extensive international presence, KTR Systems needed a robust system to efficiently manage its IT landscape across multiple sites and subsidiaries. Like many growing companies, KTR Systems found that as new locations and the number of systems grew, the size and complexity of its IT infrastructure increased significantly. Without a robust system to manage and document the evolving IT challenges, the company ran the risk of losing track of its documentation and system landscape.
Read the full case study20 October 2023
Breast Cancer Now employs around 350 people with sites in Sheffield, Glasgow, Cardiff, London and a small number of homeworkers.
The charity is dedicated to giving support for today and hope for the future for everyone affected by breast cancer. Around 55,000 women and 400 men are diagnosed with breast cancer every year in the UK and nearly 1,000 people die from the disease every month. Breast Cancer Now’s vision is that by 2050, everyone diagnosed with breast cancer will live, and be supported to live well.
Read the full case study