20 May 2016
The legacy of legendary guitarist Jimi Hendrix is being brought to life with some unlikely help from the Daisy Group.
The ICT and managed services provider specialist claims it has revolutionised the technology in the London flat at 23 Brook Street which has now been restored to its original state when Hendrix lived there from July 1968 to March 1969. Together with 25 Brook Street next door – the home of German composer George Frideric Handel from 1723 to 1759 – the property has now been turned into a museum.
Staff at the attraction had previously been reliant on basic ADSL broadband for internet access and backup functionality, but slow speeds were hindering productivity. The on-site telephone system, which was more than 14 years old and relied on obsolete handsets, was only able to receive one call at a time and its features were limited.
The museum now benefits from a hosted VoIP solution provided by Daisy. In order to benefit fully from the cloud-based solution, it also upgraded the existing ADSL broadband connection to one capable of handling the increased bandwidth requirements.
Due to the museum’s location and Grade I-listed building status, fibre broadband was unavailable. As a result, Daisy installed a dedicated managed internet connection which it says provides “guaranteed speeds and improved reliability”.
The system also features an online portal to enable staff to configure and remove value-adding features at the click of a button. For example, Daisy says the ‘disaster redirect’ feature ensures that if any service was to go down or staff were unable to get into the office, calls could be redirected to assigned mobiles, enabling the museum to continue to function.