Featured case study
Cloud-based email solves capacity issues for SDC

16 November 2016

Construction company SDC is responsible for major projects across the UK, from replacing a 100 metre dome-shaped roof for Center Parcs (shown above), to constructing the £26m Maxwell Centre at the University of Cambridge. At any one time there can be 20 major projects on the go, with around half of the staff at the various sites who need to access resources and liaise with the company’s head office in Bedford.

As SDC’s IT infrastructure was five years old, IT manager Matt Clifford-Simmons wanted a complete refresh to ensure reliability for the next five years and improve support for those away from the office.

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Fast and accurate data boosts materials sales

16 November 2016

Travis Perkins is the UK’s largest building materials supplier with 21 businesses, including Wickes and City Plumbing Supplies. It has more than 2,000 branches and 200 tool hire outlets, supplying more than 500,000 product lines.

The group’s data director, David Todd, set out to find a solution to improve data across the company, which was distinctly siloed and not maintained or validated in any consistent way.

As the company focused more on online sales, data quality was key. But relying on employees and suppliers to enter product information resulted in incomplete and inconsistent details – and while it was supposed to be manually reviewed and approved, that did not always happen. 

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Home builder makes move to mobile

16 November 2016

Crest Nicholson built nearly 3,000 homes in the south of England last year, and has 840 staff and about 2,400 contractors. Sales and marketing teams need to stay in touch with, typically, 45 sites in development, while engineers often need to download drawings and building specifications.

The company’s group IT director, Myles Gibbins, says an increasing number of employees are using mobile devices: “We started rolling out mobile devices at executive level, and we’re gradually deploying them to our customer service teams too. These users are the face of Crest Nicholson so we need to provide them with exceptional IT service levels.”

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Building IT networks for temporary sites

21 August 2014

Taylor Wimpey has in excess of 500 building sites at any one time

Taylor Wimpey was formed in 2007 following a merger between Taylor Woodrow and George Wimpey. In an average year, the firm can have up to 500 active building sites across the country, with the majority open for just 18 months.

Site setup, moves and closures create a complex task for the IT team. Taylor Wimpey has more than 3,000 mobile phone contracts in place and in excess of 500 building sites at any one time. Furthermore, with voice, data and internet connections taking up to 45 business days to set up, a solid, fast and effective IT strategy is critical to profitability. 

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GoToAssist proves just the ticket for B&K

21 August 2014

Construction sites are a tough and mobile environment in which to keep IT kit up and running.

Founded in 1923, Derbyshire-based Bowmer and Kirkland (B&K) Group is said to be one of the UK’s most successful construction firms. It employs around 1,400 staff at offices in the UK, USA and Dubai, and operates 29 subsidiaries. Among its key projects was the redevelopment of Warner Bros Leavesden studio as the Harry Potter Experience, and the building of Centre Parc’s fifth UK village in Woburn.

A large percentage of B&K’s workforce is involved in construction – a tough and mobile environment in which to keep IT kit up and running. Previously, the company operated three separate IT tools (including Netviewer Support) for remote troubleshooting, auditing and helpdesk.

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Riverbed provides solid foundation for building sites

21 August 2014

Riverbed’s SteelHead WAN optimisation appliance.

Lagan Construction Group (LCG) has an international reputation for undertaking major infrastructure projects, particularly in far-flung locations where it can quickly mobilise its experts. 

LCG operates its business through a network of global offices and temporary locations. The company requires all sites to be IT-enabled quickly, using minimal local specialist expertise and with the infrastructure to be managed from Belfast. 

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Integrating management systems to improve business performance and achieve sustained competitive advantage

30 January 2014

Costain is a long-established British engineering and construction group. The company can boast a proud history of involvement in landmark projects, from the Trans-Iranian Railway in the 1930s to the Channel Tunnel in the 1990s and, more recently, London’s Crossrail project.

With clients demanding greater value for money from the construction industry, Costain’s standards journey began with the introduction of the quality management standard, ISO 9001. With this building block in place, the company has steadily embraced further standards on, for example, collaborative business relationships (BS 11000), information security management (ISO/IEC 27001), and business continuity management (ISO 22301).

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Intelligent building infrastructure with bespoke network video surveillance solution

30 January 2014

Balfour Beatty Engineering Services Ltd (BBESL) delivers unparalleled expert knowledge in mechanical and electrical engineering. As part of the Balfour Beatty Group, BBESL have revenues of £550 million and a workforce of 3,500 highly skilled and motivated employees.

Balfour Beatty Group embraces the very latest technology to offer a unique blend of services from three specialist divisions: Building Services, Engineering Construction and Power, all supported by the resources of an international construction and engineering group.

After relocating its Head Office, Projects Unit and Scotland West Operations to Hillington Park, Glasgow in 2008, BBESL required a unified communications system to operate throughout its new premises. The purpose-built, energy efficient Lumina and Lounsdale buildings required an intelligent network to converge voice, video, data and mobile applications.

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Pisani saves nearly £200,000 with unified communications

30 January 2014

Pisani Group is a leading natural stone wholesaler and importer, offering a wide choice of marble, granite, limestone, quartz and other stones, sourced from 40 countries throughout the world. As an international authority on the use of stone in the construction industry, Pisani offers custom orders, installation and consultancy advice to both UK and global customers.

The company has four offices across in the UK – as far apart as Aberdeen and London, a distance of 400 miles. Managers used to spend hours travelling between sites for meetings and consultancy work. As a result, travel costs were high and time was spent unproductively on various modes of transport.

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