RingCentral ready for UK public sector procurement

26 May 2017

EMEA MD Sahil Rekhi claims RingCentral's products "help increase efficiency in a flexible cost effective manner".

EMEA MD Sahil Rekhi claims RingCentral's products "help increase efficiency in a flexible cost effective manner".

RingCentral Office and RingCentral Contact Centre have been approved by the UK government for procurement via the G-Cloud 9 portal which went live earlier this week.

With RingCentral Office, it’s claimed employees located anywhere can all be on the same secure communications network, accessing the same "robust" business features from a single business phone system. 

Using a standard IP deskphone, PC or mobile device, the platform is said to offer “powerful and modern” telephony features with built-in integrations with key applications from Oracle, Zendesk, Dropbox, Google, Microsoft, amongst others. 

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Ineffective use of email is a “productivity killer”

16 May 2017

Despite chat and IM being embedded in everyday consumer devices, low adoption in the workplace suggests enterprises are not offering a cohesive comms experience.

Despite chat and IM being embedded in everyday consumer devices, low adoption in the workplace suggests enterprises are not offering a cohesive comms experience.

What’s been described as “sub-standard” communications and collaboration practices are costing UK businesses around £8,000 per employee every year, and up to £4m annually for a company of 500 employees.

In an independent study carried out on behalf of Mitel, Webtorials and Opinium surveyed more than 250 business professionals across the UK and analysed the ways in which they interact both inside and outside their organisations.

It revealed an “over-reliance” on traditional communications tools which are costing businesses thousands of pounds each year in lost productivity. 

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TES helps Northern Ireland college call for backup

10 April 2017

South West College (SWC) in Northern Ireland has overcome its comms challenges with the help of Leyland-based TES Radio.

The college’s campuses in Cookstown, Dungannon, Enniskillen and Omagh are around 35 miles apart and host more than 500 staff and 25,000 students.

All this meant the logistics of managing the IT department were daunting.

SWC technical supervisor George Frazer says: “The campuses are also quite large with big buildings and set in hilly terrain, so communication-wise, the traditional radio equipment we had was inadequate in terms of site coverage and signal.”

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Global mobile traffic to increase seven-fold by 2021

08 February 2017

Cisco’s latest VNI predicts 5.5 billion mobile users globally by 2021. This infographic shows regional growth.

Cisco’s latest VNI predicts 5.5 billion mobile users globally by 2021. This infographic shows regional growth.

Worldwide mobile data traffic will increase seven-fold over the next five years, and represent 20 per cent of total global IP traffic, according to Cisco.

The UN estimates that the global population will reach 7.8 billion people by 2021. 

Of these, 5.5 billion are forecasted to be mobile phone users. Cisco says that’s more than those who use bank accounts (5.4 billion), running water (5.3 billion), or landlines (2.9 billion). 

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