Openreach to roll out nationwide telecare migration service ahead of PSTN switch-off

18 September 2025

Openreach has announced that it will launch its new Telecare Migration Service across the UK this October, building on the successful outcomes of its Prove Telecare Pilot.

The service is designed to facilitate the safe transfer of vulnerable customers who rely on telecare devices — such as health alarms — from traditional copper phone lines to modern digital and IP-based voice services over fibre, ahead of the planned PSTN shutdown in January 2027.

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Luton Borough Council partners with Totalmobile to modernise repairs and maintenance services

17 September 2025

Luton Borough Council has partnered with leading field service management (FSM) provider, Totalmobile, to overhaul its Repairs and Maintenance service as part of a broader housing system upgrade and digital transformation strategy.

The new digital platform aims to enhance operational efficiency, improve response times, and deliver more transparent and consistent services to residents.

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Smarter network monitoring

17 September 2025

Andrew Forder, Commercial Director at Zenzero

Andrew Forder, Commercial Director at Zenzero

In the modern workplace, IT networks are more than just infrastructure; they’re the lifeline of business operations. Every email, cloud file, video call, and transaction relies on a stable and secure network. When networks fail or underperform, the impact on productivity, customer experience, and even revenue can be significant. That’s why effective network monitoring is no longer a luxury; it’s a core IT discipline. Yet, with the growing complexity of IT environments spanning remote work, hybrid cloud, and mobile devices, selecting and managing the right network monitoring solution is far from straightforward. The aim is no longer just uptime, but full visibility, fast response, and long-term adaptability.

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Newcastle City Council launches city-wide free Wi-Fi pilot with Purple

16 September 2025

The Newcastle City Council has announced the rollout of a new pilot scheme in collaboration with digital connectivity provider Purple, aiming to establish an extensive city-wide free Wi-Fi network.

Designed to serve residents, students, and visitors, the initiative will enable seamless internet access across a variety of public spaces and venues.

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