Virgin Media introduces new small business broadband service

11 June 2019

Virgin Media Business has launched what it claims to be the UK's fastest, widely available business broadband, offering ultrafast services to SMEs across the country.

The company’s Voom 500 service will provide download speeds of 500mbps and upload speeds of 35mbps, across the length and breadth of the nation.

Research commissioned by Virgin Media Business found that poor broadband speeds are the biggest inhibitor of progress for small and medium sized businesses in the UK and that the average employee loses 15 minutes of productivity per day due to slow internet speeds.

The company put that into context and claimed that a company with eight employees could lose a full day of work each week, just waiting for their connection to catch up.

From launch, eligible broadband customers will get a free upgrade to Voom 500 if they combine their broadband with a new cloud voice package or one of the latest mobile data packages.

Cloud voice routes calls over the broadband connection to give businesses greater control over their phone traffic.

“Once again we’re raising the bar for business broadband by giving our customers the ultrafast and reliable connections they need to excel in the digital age,” said Rob Orr, executive director of commercial marketing at Virgin Media Business. “With a free upgrade to Voom 500 on offer for existing Voom customers when they take selected mobile or Cloud Voice services, our customers can stop worrying about their broadband and focus on using it.”

Voom 500 is now available from £62 per month and customers can also add a business line with unlimited UK calls for an additional £8 per month.

Furthermore, the package comes with five static IPs and a 12-hour fault fix service level agreement.