14 November 2018

The new managed service is said to help reduce the risk of shifting key business applications to the cloud.

BT has become the first network services provider to offer Riverbed’s SteelCentralVisibility solution ‘as a service’ to enterprises globally.

The new BT Connect IntelligenceRiverbed Visibility-as-a-Service aims to give customers more timely information about how application data crosses their WANs. Riverbed claims it gives users “the most comprehensive, integrated and unified solution” for monitoring and managing the entire digital experience.

The platform is offered with three different service levels with what BT says is “simple, predictable and flexible” pricing options based on usage. It includes consultancy, reporting, design and implementation as well as global support.

The launch follows BT’s integration of Riverbed’s Digital Performance Platform into its network and cloud operated service model. This allows the telco to offer SteelCentral Visibility capability as a service via its network to customers both in the UK and internationally where it is available in 89 countries. It includes a traditional hardware based

version of the solution as well as a VNF which runs on the BT ConnectServices Platform. In both cases, BT offers a managed solution.

Neil Sutton, BT’s VP of strategy and strategic alliances, says the new 24/7 service gives global enterprises a managed and cost-effective way to deliver the “very best” user experience as part of their digital transformation journey. He says: “It makes it less risky to model and adopt cloud and hybrid networks for key business applications, and helps customers implement new technology strategies such as Big Data analytics and IoT with confidence.”