28 October 2014

Paessler CEO Dirk Paessler

Businesses are wasting time and money solving common network problems, according to research commissioned by monitoring specialist Paessler. 

In July, it surveyed 300 key IT decision makers in UK businesses. The results revealed that 43 per cent of organisations that don’t use a network monitoring tool spend more than two hours a week solving mundane network issues such as applications not responding, servers overloading, running out of bandwidth, etc.

In addition, one in 10 organisations that don’t use a monitor spend over five hours a week resolving these problems – that’s equivalent to spending 30 working days per year just to address IT network issues, says the research.

“While occasional issues are to be expected, businesses are clearly experiencing too much downtime, resulting in a huge waste of both time and money, ” says CEO Dirk Paessler.

“For SMEs this is very concerning, as the loss of even one client or customer due to issues with IT infrastructure can be enough to have a catastrophic effect on a business’s stability and prospects.”

He goes on to say that a network monitor should be considered as the key to maintaining a productive and successful business, whatever its size.