14 March 2017

Maersk Line, the world’s largest container shipping operator, is using Riverbed’s SteelCentral to monitor business-critical applications and services, and provide the ability to troubleshoot performance bottlenecks.

The company has signed a five-year contract with Riverbed as part of its strategy to become the digital leader within the shipping sector.

Andy Laurence, head of production services at Maersk Group Infrastructure Services, says: “Five years ago, 20 per cent of our revenue was digital, and today it’s over 90 per cent.”

From customers booking and tracking container space to its own seafarers being able to smoothly transact business processes, application uptime is crucial to Maersk Line.

Laurence says the firm required an architected solution that provided end-to-end visibility and the transparency needed to target the weak points in its infrastructure and remediate them quickly.

“SteelCentral gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be preemptive,” he says.

“This is a result of having one solution that provides us with a complete view across networks, applications and end users.”

He adds that Riverbed’s technology will also be a “strong backbone” for the digital initiatives of the group’s other brands.