01 August 2016

Leeds City Council aims to ensure its data centre environment remains resilient and secure.

Leeds City Council (LCC) has chosen Keysource to provide vital support for its data centres in and around the city centre. 

It follows a competitive tender and is designed to ensure that there is minimal downtime and disruption to IT services and that the data centre environment remains resilient and secure.

Under the terms of the agreement, Keysource says it will provide a critical facilities management (FM) solution at four data centres across three sites that house the infrastructure to support the council’s IT systems.  

This will include managing a pre-planned maintenance programme for all critical equipment to manufacturers’ specifications and frequencies. A robust emergency cover will also be implemented to allow the data centres to function to a high availability. 

Keysource adds that it will provide a 24/7/365 emergency repair service with a guaranteed response time onsite in under a maximum of four hours. Training will also be provided for LCC staff on all aspects of the data centres and equipment.

“Our Critical FM service will deliver seamless, responsive and proactive management of the maintenance services for LCC’s data centres in line with their own strategic objectives,” says Keysource CEO Mike West. 

“We will focus on fundamental elements such as compliance, risk and availability utilising our unrivalled experience in the data centre environment, and our invaluable understanding of total cost of ownership issues.”