30 January 2014
As part of a multinational organisation, O2 makes great use of international standards as a means of promoting consistency in its contact and data centres, retail stores, as well as in its partnerships with third parties as a means of ensuring end-to-end resilience.
O2 is certified to a number of management system standards including ISO 9001 for quality, ISO 14001 for environment, OHSAS 18001 for health and safety, ISO 27001 for information security and will shortly be seeking certification to ISO 20000 for IT service management.
Most recently O2 has transitioned from former British Standard BS 25999 to ISO 22301 for business continuity management. O2 has long recognized the importance of having a solid business continuity strategy in place, particularly given its involvement in the provision of critical national infrastructure.
