Featured case study
Security that’s as safe as houses?

27 November 2017

Radian Group provides around 21,000 affordable homes in Berkshire, Buckinghamshire, Dorset, Hampshire, Isle of Wight, Surrey, Sussex and Wiltshire.

The company has an extensive WAN based on a BT IP/MPLS network and, in some places, DSL/MPLS, connecting its many different locations.

It also has a services data centre and an infrastructure based on a Citrix thin client model.

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Thin clients at tenant-led housing association

27 November 2017

One of the UK’s only tenant-led housing associations, Community Gateway Association (CGA), has upgraded its entire desktop infrastructure installing 220 multi media-ready IGEL Universal Desktop 3 (UD3) terminals for staff at its new head office.

The desktop refresh project is part of a wider IT investment programme that has been completed to support the association’s purchasing and refurbishing of a brand new headquarters – Harbour House in the Preston Docks area.

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Hastoe calls time on inefficient contact centre

27 November 2017

Hastoe Housing owns and manages more than 7,000 homes in over 70 local authority areas.

In 2011, the company – which has its head office in Surrey as well as regional offices in Dorset and Essex – completed its 200th village scheme, and it’s claimed that this confirmed its position as the UK’s leading specialist rural housing association.

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Cisco IPT helps Midlands housing association improve service to customers

30 January 2014

Founded in 1964, Derwent Living is one of the leading providers of rental accommodation in the Midlands. It works closely with 30 local authorities to enable people such as the elderly, NHS key workers and students to live in affordable accommodation. 

The association also manages some commercial housing stock. It owns and manages around 8,000 properties comprising houses, flats, student halls and hostels.

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Optical services deliver a radically better network solution

30 January 2014

Carillion is a leading support services company with extensive construction capabilities. It employs around 45,000 people and operates across the UK, in the Middle East and Canada.

To underpin its complex operations, Carillion runs mission-critical applications with terabytes of data from servers dispersed across many data centres. Ensuring this data is available 24x7 depends upon having secure and resilient communication links.

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Hosted infrastructure and WAN help Clugston construct an even better business

30 January 2014

Operating across the UK, the Clugston Group has a leading reputation in construction, civil engineering, logistics, property and facilities management.

When its construction business decided to improve its approach to hosting and networking, Phoenix provided the solution.

“Our original hosting partner was moving in a different direction to what we wanted,” says Alf Spencer, Head of IT. “We see hosting and other managed services as a way of tapping into the depth of technical resource presented by an organisation like Phoenix – something we’d struggle to match in-house. 

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