Featured case study
College saves as calls move to the cloud

05 February 2017

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The Royal College of Paediatrics and Child Health (RCPCH) was founded in 1996 but its roots date back to 1928. Today, it has 17,000 members and 160 staff. Based in Holborn, near Great Ormond Street Hospital, the RCPCH also has offices in Edinburgh, Cardiff and Belfast.

Its staff need to maintain regular contact with members and trainees to coordinate the often time-critical examinations process.

The organisation’s infrastructure and operations manager, Olly Rice, says: “Our phone system is one of the primary ways that we communicate with staff and our members. Sometimes the communication needs to be instant, especially for the examinations team, so it’s really important that we can just pick up the phone and talk to someone when we need to.

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An app that gives audiences a greater say

05 February 2017

NetworkPharma runs conferences and networking events for professionals who specialise in medical communication, publishing and education, generally called ‘medcomms’. These meetings range from a dozen participants to 100.

It was an early adopter of Lumi’s IML Connector, a handheld device which encourages attendees to participate in presentations and share opinions via polls or texting with the built-in keypad. A built-in microphone allows them to participate in Q&As.

As a small company, NetworkPharma does not have the budgets of many firms in the pharmaceutical industry. While managing director Peter Llewellyn says he was happy with IML Connector, cost constraints were always a challenge.

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Cure found: medical firm makes a success of upgrade

05 February 2017

Founded in 1943, Penlon makes and distributes medical devices for anesthesia, intubation, oxygen therapy and suction. From its base in Abingdon, it has a presence in more than 90 countries.

Penlon needed its IT systems to deliver on two main objectives: simplified management and business continuity.

Having previously moved to virtualisation in order to save time and to create a more streamlined and enhanced IT environment, the firm wanted to simplify the management and complexity of its infrastructure whilst guaranteeing business continuity for its customers.

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World’s biggest DNA project is aided by the cloud

16 December 2016

Run by Genomics England, the 100,000 Genomes Project is the largest national DNA sequencing project of its kind in the world. Its aims are to diagnose rare diseases and cancers earlier, identify those who may be susceptible, and to
aid the development of treatments.

Based in Clerkenwell, London, Genomics England is a £300m project owned by the Department of Health. It says it has already delivered diagnoses to some families, transforming the way NHS patients are cared for.

Patients in NHS hospitals are invited, along with their families, to take part anonymously. They attend one of 13 centres to submit five millilitres of blood (or sometimes a tumour sample) from which DNA is extracted for sequencing. 

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Robust indoor-outdoor wireless infrastructure heightens staff security at St. Amdrews healthcare

30 January 2014

St. Andrew’s is the United Kingdom’s largest charitable provider of secure mental  health care. It specialises in learning disabilities, progressive and neuro-degenerative conditions as well as acquired brain injury and offers state-of-the-art therapeutic and recreational facilities. Some 3,500 staff are employed at the main site in Northampton and at regional units in Essex, Birmingham and Nottinghamshire.

St. Andrew’s Northampton site stretches across 106 acres of parkland and features a golf course, chapel, multi-gym, school and indoor swimming pool. Residents are accommodated in primary care suites or units with their own private gardens.

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Leeds NHS trust goes paperless for staff records

30 January 2014

A hosted paperless records system from EMIS Web has enabled one of England’s biggest NHS occupational health (OH) services to save time and improve healthcare. The Leeds Teaching Hospitals NHS Trust’s SEQOHS-accredited department is responsible for the occupational health for more than 25,000 staff and students at several sites including Leeds General Infirmary and St James’s University Hospital.

The Occupational Health Service has to keep records on a multi-disciplinary team of medical and administration staff. Anyone treating a patient may have several interactions at multiple sites, and each event has to be recorded in the employee’s file. OHS business manager Andrea Hildred says: “We desperately wanted a system that would enable authorised team members to access and update an employee’s OH file safely, securely and in real-time.

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Savvy doctor insists on non-standard system for Lundwood Medical Centre

30 January 2014

The Lundwood Medical Centre is very progressive and dynamic GP practice, with three busy surgeries located in South Yorkshire. The practice is led by Dr Harban, who is not only a well-known and highly respected GP but also a man with an excellent knowledge of IT.

When the local PCT told Lundwood Medical that they had to purchase specific IT equipment Dr Harban knew there was a better way to ‘network’ the sites and to add more value than the equipment he was being persuaded to take.

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Laying the foundations for a digital hospital vision

30 January 2014

A growing number of healthcare organizations are seeking to reduce administrative burdens and as far as possible eliminate manual processes through digital hospital transformation programs. Such a vision is becoming a reality for Kingston Hospital NHS Foundation Trust. One of the largest single-site district general hospitals in London with over 3700 staff and the city’s second biggest maternity unit, it also provides accident and emergency and a full range of diagnostic and treatment services to a catchment of 320,000 people.

The original LAN infrastructure, installed in 2002, was due for a refresh. Alongside, the hospital wanted a wireless network supporting mobile devices to further its aims of digitizing paper records and using IT solutions to streamline and extend healthcare to the bedside. 

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Telemedicine saves doctors 1,300 hours per year

30 January 2014

A remote HD video system used during cardiac operations is saving consultants and nursing staff at Evelina London Children’s Hospital thousands of hours a year, allowing them to treat more patients and provide a higher standard of care.

The hospital treats 100,000 children every year, including 6,000 for heart problems, and has earned an international reputation for cardiology, receiving patient referrals from around the world.

“Our cardiac surgeons are currently performing almost 500 operations per year,” says Dr John Simpson, consultant paediatric cardiologist. “For cardiologists to be physically present for all 500 is very challenging. We wanted a more efficient means to see the scans being performed in the operating theatre.”

The enterprise team at Evelina London worked with Polycom to apply video collaboration technology in the hospital’s operating theatres.

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St. George’s slays the downtime dragon

30 January 2014

These days if the network is down for more than four hours, hospitals start to divert patients and shut down services.

So when St George’s Healthcare NHS Trust decided it could no longer afford to patch its old desktop estate it went to tender for a robust and reliable network.

The hospital’s 33-strong IT team manages 5,000 desktops and over 160 applications, including pathology, electronic patient records and picture archiving and communications systems.

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