04 March 2020

The Pennine Acute Hospitals NHS Trust decided to procure a fully managed solution via Wi-Fi Spark using a dedicated internet circuit and allowing the supplier to install their network equipment (Gateway and router etc.) within its segmented secure network environment (DMZ).

This solution is available across all of the trust’s hospital sites, providing an overall wireless coverage of approximately 80% to 90%.

However, all patient care areas have Wi-Fi coverage.

04 March 2020

Set in 52 acres close to Bath city centre, the Royal United Hospital (RUH) serves a population of 500,000 and has 759 beds. 

With 4,500 staff, the hospital is operated by the Royal United Hospitals NHS Foundation Trust.

It sought to replace the hospital’s 30-year-old telephone system with a VoIP system and specified that the replacement must have the same features and more.

04 March 2020

The Queen Elizabeth Hospital, part of the University Hospitals Birmingham NHS Foundation Trust, only had publicly accessible Wi-Fi in a privately run coffee shop at the entrance area of the hospital, which meant that people couldn’t use the service when on the wards or in the waiting areas.

Nowadays, patients expect a Wi-Fi connection in hospital as they like to be able to stay in touch with friends and family during their treatment.

04 March 2020

Somerset Partnership NHS Foundation Trust provides a wide range of integrated community health, mental health, learning disability and social care services to people of all ages.

The Trust employs 3,838 staff, has a turnover of £158m and provides services from 13 community hospitals across the county.

It also delivers mental health inpatient services on nine mental health wards.

12 April 2019

The Royal Norfolk Agricultural Association (RNAA) is a registered charity dedicated to promoting the image, understanding and prosperity of agriculture and the countryside.

In order to achieve this, it hosts the Royal Norfolk Show - the county’s annual two-day agricultural event.

04 January 2019

StepChange Debt Charity is said to be the UK’s largest provider of free independent debt advice and managed solutions.

The organisation operates its telephone and online advice service from seven centres based across the UK. With such a large network, StepChange needs to be able to see what’s happening on the system and shut out unknown devices. This task presents a huge workload to staff and is a regarded as a very tedious job that requires knowledge of all vendor type network devices. On top of all this, the administrator has to manually fight off threats by isolating infected devices.

04 January 2019

Saint Martin-in-the-Fields Charity’s (SMITFC) runs The Connection emergency night centre in Trafalgar Square as part of its mission to support people away from homelessness. Each year, its team tries to find new ways of engaging new donors, and like many organisations it’s embracing digital transformation to do this.

18 August 2017

Founded in 1842, the National Gallery in Trafalgar Square had a printing estate that had developed over time.

As such, a lot of the hardware was old which meant that devices often malfunctioned.

Their age also meant that it was a struggle to get the correct consumables.

16 October 2016

Ipswich-based Orwell Housing Association has 3,500 properties with 7,500 residents across 14 sites. It sought to upgrade its existing system for greater reliability and coverage, and to avoid any chance that residents and staff could not contact each other.

Jamie Hopkins, head of ICT for Orwell Housing, says: “We are constantly looking at ways to improve the facilities at our support and care housing schemes, and the Warden Call system which allows tenants to quickly contact a member of staff is a key requirement.

16 October 2016

MHS Homes is the largest independent landlord in Kent, and has 8,500 properties and 270 staff. Based in Chatham, it was founded nearly 25 years ago when it took over Rochester’s council housing.

Like many in the housing sector, MHS Homes uses CCTV and each of its 20 sites has 12-14 cameras. Matthew Eddy, the organisation’s neighbourhood services manager, says: “At some locations we had cameras linked up so that we could see them from the office, but the system was slow and cumbersome. If something happened, we had to look back through all the footage to find it, so we were unlikely to do that unless we had a specific time for an incident.